Dŵr Cymru Welsh Water's Customer Challenge Group

Providing independent challenge, scrutiny and advice.

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Meetings and Minutes

Dŵr Cymru Welsh Water Customer Challenge Group

2016

CCG Minutes – 14.07.16

CCG Minutes – 22.09.16

CCG Minutes – 31.10.16

2017

CCG Minutes – 09.02.17

CCG Minutes – 27.03.17

CCG Minutes – 24.04.17

CCG Minutes – 21.06.17

CCG Minutes – 14.09.17

CCG Minutes – 16.11.17

2018

CCG Minutes – 07.02.2018

CCG Minutes – 09.03.2018

CCG Minutes – 21.03.2018

CCG Minutes – 22.03.2018

CCG Minutes – 19.04.2018

CCG Minutes – 16.05.2018

CCG Minutes – 09.07.2018

CCG Minutes – 14.08.2018

CCG Minutes – 24.10.2018

 

2019

CCG Minutes – 11.02.2019

CCG Minutes – 17.04.2019

CCG Minutes – 19.09.2019

 

2020

CCG minutes – 04.02.2020 FINAL

20.05.2020 (Drainage and WW Management)

CCG minutes – 27.05.2020 FINAL

CCG Minutes – 22.06.2020 FINAL

25.08.2020 (Research Forum)

CCG Minutes – 01.12.2020 FINAL

2021

 

08.01.2021

11.01.2021

CCG Minutes – 18.03.2021 FINAL

29.03.2021  (DWMP Update)

12.04.2021 (Role of CCG Discussion)

30.04.2021 (Role of CCG Discussion)

21.05.2021

CCG minutes – 16.06.2021 FINAL

09.07.2021 (Meeting with Ofwat)

CCG minutes – 26.07.2021 FINAL

CCG Minutes – 27.09.2021 FINAL

05.11.2021

2022

 

CCG Minutes – 09.02.2022 FINAL

CCG Minutes – 23.05.2022 FINAL

CCG Minutes – 10.06.2022 FINAL

CCG Minutes – 05.09.2022 FINAL

 
 
 

Dŵr Cymru Welsh Water Independent Customer Challenge Group Role

Independent Commentary on Dŵr Cymru’s Well-being Commitments

Dŵr Cymru CCG Report for Ofwat 2018

Dŵr Cymru Welsh Water Customer Challenge Group TOR July 2020

PR24 and beyond: Customer engagement policy – a position paper

Dŵr Cymru Customer Challenge Group PR 24 summary June 2022

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