In 2019, a group of representatives from registered housing associations across Wales sat down around a table with one aim: to find a way to work together to help alleviate the climate emergency.
They agreed that understanding their carbon impact, both as individuals and organisations, and being able to make informed decisions on reducing carbon emissions, had the potential to be transformative for the social housing sector and communities. Thus Carbon Literacy Cartrefi Cymru (CLCC) was born – a consortium that would provide a platform for knowledge sharing across the sector, collaborative problem solving, and peer to peer teaching to deliver Carbon Literacy training to staff across Wales.
One phrase in the meeting notes from the earliest days of the CLCC succinctly summarised what the approach would be:
“This consortium is about reaching you where you’re at and helping from there.”
Fast forward five years, and the CLCC is now coming to a close, having achieved exactly what it set out to do. The consortium’s flagship project, a fully accredited Carbon Literacy training course tailored to the social housing sector, has been delivered to 598 people across Wales, thanks to the enthusiasm and dedication of the CLCC trainers who have passed on their knowledge to their peers and colleagues. The course has received two substantial updates and has been fully translated into Welsh. Its final iteration will continue to be used by members to certify their staff as Carbon Literate. Many of those housing associations are now certified Carbon Literate Organisations, and continue to champion carbon reduction in the workplace. As was inevitable with a large group of disparate organisations, not everyone’s time as members of the CLCC looks the same. Each had their own priorities, their own challenges to overcome. But the consortium’s ethos of looking at where each member was and guiding them to where they wanted to be played a huge role in the success of the project.
Bron Afon Community Housing was a part of the CLCC from the start, and remained as members throughout the lifetime of the consortium. Nadine Davies, Community Decarbonisation Officer at Bron Afon, said, “The CLCC has enabled us as an organisation to come together and learn about the importance of climate change and carbon emissions. It provided us with valuable skills, networks, and guidance for us to deliver the course to our colleagues successfully.”
Reflecting on her term as Chair of the CLCC since May 2023, Nadine added,
“The CLCC created a space for us to discuss and share in confidence what was going well and what our struggles were when delivering Carbon Literacy. I found the regular meetings and coming together with others delivering the course useful and it was good to listen and take on board points raised. I very much enjoyed my time as Chair of the CLCC and without it I don’t think we would have had as much success with the delivery of Carbon Literacy as we have. I look forward to continuing to deliver Carbon Literacy to the rest of our staff and the wider community to help tackle climate change.”
Fast forward another five years from now, and we hope that we will still be seeing the positive impact the CLCC has had. Consortium members are talking about rolling out Carbon Literacy to their tenants – and with more than 100,000 houses owned across the consortium, that’s a lot of people. We’ve created a Climate Essentials course to help trainers pass on key knowledge in a shorter, more accessible format, and encourage interest in the full training. For some member organisations, certified Carbon Literacy training is now mandatory for all new staff, and will continue to be delivered long into the future. For those housing associations who want customised training or advice, individually or collaboratively, Cynnal Cymru’s team can work with them to ensure that the success of the CLCC is just the first step on their carbon reduction journey.
In November 2020, when the world was coping with an unprecedented global pandemic, 29 members of the CLCC still found the time to meet, to talk about what they wanted the consortium’s future to be. Many of the initial targets had already been met, with 65 people already certified as Carbon Literate, and 83 people about to take the Carbon Literacy Train the Trainer course, at the time making it the biggest ever Carbon Literacy Train the Trainer cohort. But the world had changed since the CLCC’s inception, with training now having to be delivered remotely, collaborative working much harder than it had been in the past, and organisations rightly prioritising core business continuity and the wellbeing of their staff over less immediate concerns. It would have been very easy for Covid-19 to spell the end of the CLCC, but luckily its members were committed to keeping it very much alive. It’s thanks to them, the dedicated support of their colleagues, and the enormous enthusiasm of hundreds of people across Wales, that we can look back on the past five years and honestly say that the CLCC has made a difference – and its success will continue to inspire more and better changes to how we live.
Have you ever asked for advice from someone who wasn’t necessarily an ‘expert’ on the situation or topic? What made you do that? Was it that they cared about you and understood you? Was it their profession, a common background, or shared beliefs that led you to trust their judgement? Perhaps you judged their trustworthiness based on how you’d seen them act in other situations?
What does that mean for climate communication? Inspired by a recent pilot training, our Sustainability Strategist Dr Karolina Rucinska considers the role of trust in climate communications.
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When I was in secondary school, staring at a whiteboard with mathematical equations would fill me with dread. I could not make sense of these abstract concepts at all. But when my friend sat down with me and used plenty of real examples, it would all suddenly click in my mind. In other words, by showing me how the equations mattered in my own life, I was able to truly understand them. Was that school friend more educated or credible than the maths teacher who had been teaching for decades? Certainly not, but he found a way to relay the information in the right way for me. It took me years to realise that I just needed the right messenger for the information to sink in. A recent training by Climate Outreach cemented this idea for me.
Trust is a big deal
Trust is a combination of three factors: the person who seeks it, the person who gives it, and the context. Thus, trust can be interpersonal and institutional, and it is fundamental to all aspects of our lives. According to the 2023 edition of the Ipsos Veracity Index, the top five trusted professions are nurses, pilots, librarians, doctors and engineers, but the least trusted are politicians, government ministers, advertising executives, journalists, and estate agents. This suggests that we can trust unbiased and highly trained people with strong codes of ethics and who can help in life-threatening situations.
But we are all guilty of asking for a second opinion. Even after a long call with an expert, like a doctor, we call our nearest and dearest before making big decisions. Don’t we?
In times when information is distorted, opinions divided, and situations are developing too fast to grasp, we reach out to people who mirror our beliefs. And given that trust in politicians is at an all-time low,, how can citizens trust what is being told to us?
Trust at scale
The good news, according to the 2023 Climate Barometer Tracker survey,is that the UK public do trusts naturalists, conservationists, charities, and NGOs. The bad news, and because climate change impacts all aspects of our lives, is that we listen to other voices too. So, if you are an expert on climate change, pandemics, flooding, vaccinations, and people prefer to call their mums rather than trust you, don’t take it personally. Instead, find voices that resonate with the audiences you want to reach.
The Climate Outreach research report on the issue of climate communication found that trusted people are seen as some combination of:
human
sincere
down to earth
kind
reliable
honest
Who do you think of when you imagine these qualities? Likely those people closest to you, rather than experts putting out reports on climate change.
Earning trust in climate messages, at scale, is desperately needed. With so many conflicting messages and a deep skepticism about the media from many of the general public, there is a lot at stake.
Take low-carbon heating, for example. You can have all the facts and figures, but at the end of the day you’ll likely make the decision because a neighbour or friend made the switch and convinces you to do the same.
Earning trust at scale, therefore, goes beyond finding the right “already trusted” messenger or influencer such as scientists. Earning trust at scale needs everyday messengers who can relate, convey real passion, have a deep, lived experience and are credible. For example, a chef who runs a small restaurant with seasonal foods speaking to other chefs who are looking to diversify their menus and cut food waste. A parent who walks their kids to school speaking to parents who want to stay active and reduce petrol costs but feel alone with the challenge. But earning that long-term trust requires a few more ingredients, plus an unbroken chain of promises, and results.
Now, it has been applied by Climate Outreach in their quest to communicate effectively. They advocate three qualities that communicators need to demonstrate for their audiences to trust them and be open to influence:
Passion: This person really cares about this issue.
Credibility: The person knows what they’re talking about. They’re not just making it up on the spot.
Empathy: The person understands that people have different perspectives. They’re not lecturing or talking down to others.
Crafting a trusted message therefore is about being authentic and knowing yourself as well as the audience. Yes, it is also about showing hard facts, but always within the context and tone of your audience.
Trust starts with your first audience: yourself
’One thing I have learnt from the past few years working in the field of sustainability is that to connect with others, we better know ourselves first. In climate change, where food preferences and chosen mode of transport can lead to arguments, we better know why we do what we do.
To start you crafting a message, begin by asking yourself a few questions:
How reliable am I?
Do I trust myself?
Am I someone that others can trust?
What’s motivating me to communicate?
Do I have a genuine interest in understanding where my audience is coming from?
What non-climate interest makes me feel passionate?
To find out how to use these questions, and to fully appreciate the ideas shared in this piece, and to put them all together, I recommend reading the report Beyond Trusted Messengerand to follow Tara Bryer for further updates about the training.
If you or your organisation would like to take deeper action against climate change – including communicating with staff, customers or wider stakeholders – please get in touch!
Do you work for an organisation and want to know how to start tackling your effect on the climate?
Join us on 14th November 2024 and be part of the world’s largest climate education & action training event – Carbon Literacy Action Day, coinciding with Wales Climate Week and COP29.
What: a day of accredited training: “Carbon Literacy at Work”
Where: Sbarc|Spark, Cardiff
When: 14th November 2024
Commitment: From 09:00am to 4:15pm – (Please bring your own lunch. Refreshments will be provided.) Join us after the training for an optional Carbon Literacy Action Day Webinar with other learners around the world (5pm-6pm)
For who: organisations of all sizes and sectors who want to develop an awareness of the carbon cost of their activities and how to start on the journey to reduce their impact
Why: with the climate changing, all organisations need to identify their risks and know how to prioritise their climate action in line with national policies and legal requirements.
Led by: Cynnal Cymru-Sustain Wales
Ticket prices:
Cynnal Cymru Members
Conditions
FREE Member (One place per member organisation) Each Cynnal Cymru – Sustain Wales Memberorganisation is entitled to send one representative free of charge. Please e-mail us on events@cynnalcymru.com before booking to get a discount code for your free space.
One place per organisation
FREE
Additional Member per person (Special discount)
Cynnal Cymru Member
£90 plus VAT
Non-members
Non-member (Low wage/Concession) per person
£70 plus VAT
Non-member (standard price) per person
£140 plus VAT
sbarc|spark Residents
FREE sbarc|spark Residents Each sbarc|spark Building Resident organisation is entitled to send one representative free of charge. Please e-mail us on events@cynnalcymru.com before booking to get a discount code for your free space.
One place per organisation
FREE
Additional sbarc|spark Residents
sbarc|spark resident / organisation
£90 plus VAT
*Ticket includes official certification cost with the Carbon Literacy Project
Our thriving community of mutually supportive members provides an opportunity to share learning, challenge thinking and mobilise action, be this through co-designed events, hosting networking sessions or simply sowing seeds for future collaborations or thought-leadership.
If you would like to find out about our member benefits, including access to discounted events and training, please contactmembership@cynnalcymru.com.
Every month in Cynnal Cymru’s excellent newsletter (subscribe here), we explore a different question or topic through the lens of our core organisational aims of a fair and just society, an inclusive low-carbon economy, and healthy, restored ecosystems.
Last month, we thought about how to handle complexity within times of change in our job roles or the wider sustainability conversation. This month, we’re thinking about what it means to craft and build a new future together. We’re a few weeks out from an election that saw the Conservatives leave office for the first time in 14 years, with Labour winning a majority of 172 seats. Labour’s campaign slogan was simple: Change.
The public policy landscape has started to shift already, with 40 pieces of legislation introduced by the new government (and an additional two carried over from the previous parliamentary session).
Unsurprisingly for an organisation called Cynnal Cymru – Sustain Wales, we have a core focus on sustainability. We also want to ensure that action on climate change leads to a better society, and doesn’t leave workers behind – that’s where our Fair Economy team comes in. For an organisation that has this focus on sustainability and a fair economy (such as fair working practices), there is plenty for us to sink our teeth into.
Sustainability
One of the new government’s flagship policies has been the creation of a new organisation called GB Energy – a new, publicly-owned green power company. The UK Government intends to invest over £8bn in this organisation over the next five years – a major spending commitment.
It’s still early days for GB Energy, and there’s more to learn about how it will operate as it comes into life. However, it seems that a core remit will be co-investing in emerging renewable energy technology and scaling up investment in more established technologies. Essentially, it will aim to unlock private sector investment in renewables by de-risking and clearing the way for this investment.
Chris Stark – former Chief Executive of the Climate Change Committee – has also been appointed to lead a new ‘Mission Control’ that will aim to break down barriers and accelerate progress on clean energy projects.
UK Labour appears to lean on some of the work of economist Professor Mariana Mazzucato. Labour’s ‘five missions to rebuild Britain’, chime with Mazzucato’s 2021 book ‘Mission Economy: A Moonshot Guide to Changing Capitalism’. This book was inspired by the space race, which, in the US, took a ‘missions-based’ systems-engineering approach to coordination of the public and private sectors to put human beings on the moon.
Sound familiar? This appears to very much be the approach of the new UK Labour government with regards to its ‘National Missions’, ‘Mission Control’, and the public-private approach of GB Energy.
This plan is not without controversy. Many will question the need for private sector involvement, with the inevitable siphoning off of proceeds into private profit, particularly where the public purse is de-risking projects – although the government would counter that private expertise and buy-in is necessary.
There is a particular sensitivity in Wales, too. GB Energy has already announced a partnership with the Crown Estate in England and Wales. The Crown Estate owns a substantial amount of Britain’s land, including the majority of the seabed, and public money will be used to lease this land to develop windfarms.
There have been calls for the Crown Estate to be devolved to Wales, a position long supported by the Welsh Government. However, the UK Government does not have this as a proposal in its legislative agenda.
Fair Work: Policy Highlight
There is news on the fair work front, too. The King’s Speech included a new Employment Rights Bill. The UK Government has said this Bill will enhance a long list of working rights:
Banning ‘exploitative’ zero-hours contracts
Ending ‘Fire and Rehire’ and ‘Fire and Replace’
Making parental leave, sick pay, and protection from unfair dismissal available from the first day of employment (whilst retaining the option of probationary periods)
Removing the lower earnings limit for Statutory Sick Pay
Flexible working the default from day-one for all workers
Making it unlawful to dismiss a woman who has had a baby for six months after her return to work (except in specific circumstances)
A new Fair Work Agency to strengthen enforcement of workplace rights
A new Fair Pay Agreement in the adult social care sector, with potential expansion to other sectors
Removal of some restrictions on trade union activity
Simplifying the process of statutory recognition for trade unions
Introducing a regulated route to ensure workers and union members have a reasonable right to access a union within workplaces
This appears to be a strong set of proposals to strengthen workers’ rights in the UK. However, the detail will be crucial – for example, the ‘teeth’ that the new Fair Work Agency is given, the exemptions for employers around new rights such as protecting new mothers, and how broad the definition of ‘exploitative’ zero hours contracts is.
The Fair Pay Agreement in the adult social care sector will be particularly interesting, and is under-remarked on. ‘Fair Pay Agreements’ are essentially an industry-wide employment agreement, where government brings together trade unions and employers to agree minimum pay rates and conditions across the sector.
The UK model of collective bargaining currently focuses largely on the firm level. Research has found that this model poses a significant challenge to trade unions, which have to secure agreements workplace-by-workplace. It also found that no country which operates on this model has collective bargaining coverage of over 35%, with collective bargaining coverage only remaining high and stable in countries where multi-employer or sectoral agreements – such as these Fair Pay Agreements – are negotiated.
That the UK Government is now proposing to bring sectoral agreements into the social care sector, potentially as a ‘proof of concept’ for other low-paid sectors, is significant. If rolled out successfully and more extensively, this could be the start of a quiet revolution in the UK’s industrial relations settlement.
Given Cynnal Cymru’s longstanding work on the real Living Wage (we’re the Living Wage Foundation’s Accreditation Partner for Wales and host Living Wage Wales in-house), there’s a particularly interesting commitment to deliver a ‘genuine living wage’. The Low Pay Commission, which suggests the minimum wage rate (or National Living Wage as it’s now called) will now have to consider the cost of living when making its recommendation.
For our part, the real Living Wage is set directly according to the cost of living, based on a basket of household goods and services. That’s a different remit to the one of the new Low Pay Commission, so we’ll be keeping an eye on any differences in the two rates.
What does this mean for our future?
There is so much we could say around policy that relates to fair work and sustainability, and the impacts these changes could mean for our foundational economy too.
There is clearly a huge amount of change being undertaken that speaks to the things we care about at Cynnal Cymru, encompassed by our vision of a fair and just society, an inclusive low-carbon economy, and healthy, restored ecosystems. .
We know that legislation can’t deliver everything and it doesn’t work on its own. We also believe in the power of partners, citizens and action-focused advocacy to bring about the transformative change that we need.
Harry Thompson is Senior Programme and Policy Lead: Fair Work and Economy and manages the Fair Work and Living Wage team, which work towards Cynnal Cymru’s strategic goal of a fair and just society.
Counting down to the 2024 National Eisteddfod in Pontypridd next week, I am filled with a sense of excitement and nostalgia. This year’s festival is not just a celebration of Welsh culture; it’s like a homecoming, both for the Eisteddfod and for me personally.
The Eisteddfod has always been a special place in my heart. Growing up, it was more than just competition – it was a gateway to new experiences and learning opportunities. As a young attendee, I discovered hands-on science activities, engaged with charities, and explored new fields of interest from agriculture and Welsh wildlife conservation to animation and robotics. These experiences helped shape my interests and ultimately led me to where I am today, working for Cynnal Cymru.
It has been 68 years since the Eisteddfod was last held in Rhondda Cynon Taf, when the first modern Eisteddfod was held in Aberdare in 1956.
Pontypridd, one of the former coal and iron industrial centres of the three valleys, often does not get the recognition it deserves for its vibrant Welsh community and culture. By bringing one of Europe’s biggest festivals to this area, we are drawing attention to a community that really deserves it.
The aim of the Eisteddfod is not just to celebrate our past; it is also about shaping our future. Over 160,000 visitors were expected, it gives our organization an opportunity to engage with people from all over Wales.
Our presence at the Eisteddfod is about more than just showcasing what we do. It’s about making sustainability accessible to everyone, regardless of age, background or circumstances. The sustainability and environmental sectors are not only among the least racially diverse in the UK, but they are also dominated by individuals from middle-class backgrounds. We want to inspire the next generation of Welsh environmental champions, just as I was inspired years ago.
Wales has been at the forefront of sustainable policies and actions in the UK and beyond. The Well-being of Future Generations (Wales) Act 2015 is a great example of Wales’ innovative approach to sustainability. This groundbreaking legislation requires public bodies to consider the long-term impact of their decisions, work better with people and communities, and adopt a more joined-up approach to tackling persistent problems such as poverty, health inequalities, and climate change. Wales was also one of the first countries in the world to declare a climate emergency in 2019 and has set ambitious targets for renewable energy and waste reduction. Our aim is to celebrate these successes and encourage even more people to join Wales’ sustainability journey.
The Eisteddfod embodies the Welsh spirit – inclusive, progressive, and deeply connected to its roots. It celebrates our language and traditions and our links with cultures across the world. As a sustainability charity, we see our participation as an opportunity to weave environmental awareness into the fabric of Welsh culture. By attending the Eisteddfod, we’re not just taking part in a festival; we are investing in the future of Wales.
It is necessary to create opportunities for young people who would not necessarily be able to access the world of sustainability and environmental work otherwise. And looking after our planet is an integral part of looking after our Welsh culture and communities.
We invite you to join us on Monday 5th and Tuesday 6th of August at the Voluntary Sector Hub. Come and discover how sustainability and the environment intertwine with Welsh culture, and help us build a greener, more inclusive future for Wales.
Alys Reid Bacon is the Living Wage and Human Resources Administration Officer. Alys is passionate about sustainability and is currently working on her PhD in Biological Sciences, titled, “The influence of genotype, environment & management factors on yield development, grain filling & grain quality in oats.”
Living daily on this planet, particularly in Western countries, we are all faced with the reality of our disproportionate contribution to the climate crisis. We know that we have a responsibility to do something – but what? With so many conflicting and changing sustainability narratives, it can be difficult to know the right thing to do when faced with complex and complicated advice. How can you know that the information you’re receiving is accurate, timely, and the best option for you and the wider world around us?
We are in a time of climate anxiety, with so many apparent ‘quick fixes’ that make us feel good but turn out to do more harm than good. The fear of accidentally causing more harm can lead us to become frozen by indecision, stuck with old sustainability policies and practices and no real shift in our mindsets. It’s scary to look carefully at our climate impact, particularly when we know that everything we do necessarily impacts our environment and other people. Will we be judged by others for not knowing the newest advice? What if we can’t make the changes suggested to us because of issues like finances, staffing shortages, or accessibility?
As an organisation working to help people change their behaviours around climate and nature, we’ve thought carefully about the nuance and complexity of sustainability conversations. We know that shame is not a good motivator and that the weight of eco-anxiety can take a heavy toll. In order to make collective change, we must be each other’s allies and cheerleaders. Our model of training, membership, and advice services all seek to meet every organisation where they’re at, without judgement, and work together to get you to the next step of your journey. We also don’t shy away from recognising the emotional impact that dealing with these issues can bring. We aim to create space for understanding and managing that emotional impact.
Our staff have reflected on how they manage the complexity of sustainability conversations, as experts who have spent years working to help change mindsets and behaviours across small and large organisations. If we can carry the complexity of knowing our lives necessarily contribute to climate change, while still reducing our impact and protecting our land, we can find the hope that leads to action.
Making Climate Science Accessible
Our climate is one of the few things that impacts all of us all of the time. Yet climate science is often siloed and separated from the general public, who receive advice and instructions without always knowing why and the costs and benefits of both action and inaction. As sustainability experts, we must be open to these questions and concerns from the general public and translate what we know into language that resonates with them.
Phoebe Nicklin, our Policy and Engagement Officer, uses her background in community engagement to connect dense policy research with the people whose lives will be affected by it.
“It always comes back to the people for me. Who am I trying to make the world a better place for? I think about the people in my community, my friends and family, and future generations, and I’d like to make the world a better place for them. For me, when I get bogged down in details or disheartened at things not moving fast enough, I bring things back to that personal level. We like to say that by grounding it in the earth and bringing things back to basics the complexities become less scary.”
Connecting to people and their stories is crucial to maintaining hope for our future, and remembering that sustainability is interconnected with all our other social concerns. We believe that most people and organisations want to care about sustainability and the world around us. We are all living in the world, so why wouldn’t we? It is unfair to suggest that people don’t care about sustainability issues, when maybe they just don’t yet understand them. We’ve all experienced that feeling of embarrassment when we don’t know something we think we should. We aim to not make anyone feel that way, and we do that by creating ways for groups to engage in and understand climate science in the format that suits them.
“Most people don’t know the language of sustainability, and I don’t blame them – it’s really jargony. I want instead to connect them to the day-to-day of what does this look like in practice, making it more tangible so it isn’t this theoretically abstract thing. Our Wales in 2051 stories were an example of connecting people to those tangible things, bringing in practices towards a better quality of life with more inclusion, more collaboration, and seeing how that can look in real life.”
When we envision a better future for our communities, we may imagine access to nutritious food, great healthcare, and a thriving natural world. How do we get there from where we are now? The practical work to get us there can take different forms, and we must think about the ways people in all positions of society can come together to create change. If we think of sustainability as simply farming or cleaning rivers (although these are certainly crucial parts!), we neglect many of the human elements of this work that are blocking us from making progress.
What is blocking us from making change?
In a country suffering a cost-of-living crisis and still recovering from the COVID-19 pandemic, it’s not surprising that people are still focused on rebuilding and trying to regain lost ground, with less time to focus on sustainability. If people are struggling to meet their basic needs, how can they find the time and energy to take care of our world? In our roles as agents of change towards a better climate, we must recognise those who have been excluded from and forgotten in climate conversations. How can we claim to be looking after our planet without looking after those who are most marginalised within it?
“I’ve always been someone who wants to do a job that helps people. When an organisation becomes Living Wage accredited, they obviously have to pay the real Living Wage as a minimum. So in order to accredit, lots of organisations will give their staff a pay rise to meet that minimum. I think that’s the biggest part where I see that we’re making an impact, changing people’s lives for the better.”
Have you ever rushed into sustainability action, only to find that people don’t seem to want to engage with it? Especially within organisations, leaders can sometimes be out of touch with their staff, not knowing how to engage them with new sustainability practices. Instead of simply introducing new mandatory policies, we can dig a little deeper into understanding what our staff need. When our staff are paid well, feel respected, and trust us to support and nurture them, they are more likely to engage with new policies and practices.
How do we effectively change hearts, minds, and actions?
While most of us are aware of the climate crisis, we are all on different steps on our journey to understanding our sustainability responsibilities. Every individual and organisation has a different idea of the best steps for them. With different values, priorities and concerns, one path of action may be perfect for one organisation and impossible for another.
If we meet these conversations with rigidity, assuming that we know what is best for an organisation or individual, we are bound to experience resistance and may even end up pushing them further away.
Our new Sustainability Trainer, Chris Woodfield, is used to encouraging conversations with people on all steps of their journey, having started his career working within community activism.
“For me, it’s about framing what we’re doing. One tool I often use is called The Business Transformation Compass from Forum for the Future. It looks at what mindset we’re coming from, and looking to shift our thinking from a risk mitigation and zero harm mindset towards a do good and just and regenerative mindset focused on building capacity for justice and regeneration. This helps us look at the system as a whole to move beyond sustaining and maintaining to enabling life to flourish and thrive.”
Conversations around changing attitudes and habits can be tricky and need to be handled with care. If we want to turn sustainability aims into actions, we need to recognise that a sense of control and agency to act for the things that we care about are far more powerful motivators than fear or shame.
In our sustainability advice services and training courses, we think about the values and needs of each organisation and develop sustainability goals to match them. That’s where our membership programme becomes so useful. Learning from similar organisations across different sectors has helped our members discover appropriate sustainability goals for them, feel less alone on their sustainability journey, and practice peer accountability.
Can the sustainability journey be made easier?
In the past few years, our lives have all changed hugely, meaning our habits have changed, too. It can be difficult to focus our attention in a specific direction, which can result in our sustainability aims getting left behind. Even with the pressure on organisations to meet sustainability goals and a widespread awareness of climate issues, time-poor organisations may struggle to find the time to dedicate to meaningful sustainability work.
Noticing this, we’ve adapted things like our membership offer to fit with the needs of our members, particularly when it comes to their time. Our large quarterly member events always bring in a great crowd, alongside our digital events that are held each month, but developing this programme has required a lot of listening and adaptation from our Membership Officer, Abi Hoare:
“Members ask us for networking opportunities, and they are always so engaged at our in-person events. But there are always practical issues, from people’s availability to wider issues of transport infrastructure and budgets. With the shift to remote working, people are more spread out and structuring their lives around being online, so in-person events can be tricky. We balance our in-person sessions with online sessions, having taken accessibility concerns into consideration, but we’re always listening to ways we can expand and evolve our programme.”
If your events are under-attended, it’s worth thinking beyond the idea that people don’t ‘want’ to engage, and questioning how these events might be inaccessible. This could be down to practical issues, such as the space used and the time chosen, as well as interconnected issues such as clear event marketing, pricing, and the return on investment for your attendees.
Many organisations are struggling financially, particularly in the third sector. One question that comes up sometimes is why should we budget for sustainability? When budgets must be cut, it makes sense to ensure that this sustainability work is, in itself, sustainable for us. This is why we think carefully about our pricing structure, offering different tiers and kinds of support to meet each organisation’s needs and budget.
Fiona Humphreys, our Finance Officer, has seen the organisation grow and evolve over three years. She has reflected a lot on the value sustainability training provides.
“As climate science changes so rapidly, we need to ensure that we continue to develop alongside it. The paid services we offer factor in our team’s research into evolving climate science, and purchasing our training helps an organisation to remember the value and importance of climate consciousness. We put a value on our work because we believe it has worth – and doing so allows us to offer pro bono work where it’s most needed, while also ensuring that we can continue to provide a service that is both up to date and effective in helping our clients become more sustainable.”
When we have conversations around the need for sustainability action, it’s important to remember the nuanced factors that affect people’s behaviour. Through our training, advice, fair work, and membership services, we work with organisations of all sizes to take the next step towards more sustainable ways of working. When we’re honest with ourselves about our progress and our pitfalls, we can begin the journey of deepening our positive impact on the planet. Even as experts, we all have a way to go, and we hope you’ll join us in navigating this complex journey.
Ready to start your sustainability journey?Get in touch to hear about our membership, training programmes, and sustainability advice.
In this mini-series, told through six characters, we explore what the world could look like in a healthy, collaborative, and inclusive future where governing structures have adapted to fit a way of life that supports planetary boundaries and fair treatment of all people, with well-being as the focus for measuring societal success.
More importantly, through these stories, we want to focus on the role of skills and enabling environments to illustrate that we need all kinds of ideas, people, and institutions working together as one creative hive mind.
Our first set of stories has been developed by Camille Løvgreen and Dr Karolina Rucinska as part of their work on green skills, alongside a series of events and advice sessions.
Here is what they said:
“Nothing moves us like a good story. Through storytelling, we can imagine the future we are working towards, build hope and momentum, and come together to take collective action. These six characters and their setting let us talk, creatively, about big ideas without using big words. This makes it possible for everyone to see how they fit into the current and future world visions”
Karolina
“The idea of exploring these characters through an imagined society with different operating structures and a different priority on the way we live is not only to imagine what a healthy coexistence between people and planet may look like, but to explore how quality of life can improve with a deeper connection to the people around us.”
Camille
Setting the scene
It’s 2051, just a year after what leaders of the past called the Net Zero deadline. Although the emissions continued to reduce over the decades, only a few benefited from the shift to low-carbon economies. Why? Worldwide, the transition was a disaster. There was a lack of planning, of imagination and foresight, of inclusion and system thinking… Everything that was not meant to happen…happened. Between 2024 and 2035, the world experienced mass unemployment, instability, closure of borders, the collapse of ecosystems, barren agricultural fields, reversal of human rights, and the collapse of economies.
A year after the big two-oh-five-zero, a leading news agency correspondent visited nations worldwide to see how they were doing. Most people had forgotten what 2050 was about, but a few remembered.
The stories are viewed through the eyes of the narrator, a journalist who sets the scene through a message sent to the editors of a leading news agency about their tour around Wales in…2051!
Starting with Adi, each story introduces a new character who describes their day. Each story leads onto the next, showing how we are all connected directly and indirectly and can positively influence each other’s lives.
Adi – a civil engineer with an expertise in environmental resilience
At Cynnal Cymru, we recognise that we are not the only organisation in Wales working to make sustainability challenges, and their solutions, visible and relatable.
Engaging with others is a key part of what we do and what we learn we try to share – through our advice and action planning, training – and posts like these.
We recently participated in an event organised by the Institute of Welsh Affairs (IWA) and Oxfam Cymru which highlighted the importance of acknowledging and valuing unpaid (or poorly paid) labour, a form of work that is predominantly undertaken by women across the globe and is often unrecognised.
This intersection of work and justice is close to our hearts. Cynnal Cymru is the Living Wage accreditation partner for Wales and we see Fair Work as a critical cornerstone of any equitable society and economy.
If this issue also touches you, please read on for more insights from the event from our Sustainability Strategist Karolina and further resources around the care economy, alternative economic models, inequality and climate.
A Wales that cares: People, planet, and green skills – A focus on sustainability and equality – IWA and Oxfam Cymru April 2024
I was curious and excited to attend this event and to explore how a Wales that prioritises people and the planet could be constructed. A key takeaway was that this cannot be done without first recognising and fairly rewarding unpaid (or poorly paid) labour, a form of work that is predominantly undertaken by women and is often unrecognised.
The event featured a series of debates and conversations, ignited by thought-provoking presentations by:
Anam Parvez , Head of Research, Oxfam GB, on care, climate justice and inequality – a perspective from the UK
Leah Payud, Portfolio Manager, Oxfam Philippines, on care, climate justice and gendered dimensions – a perspective from the global South.
Erinch Sahan, Business and Enterprise Lead, DEAL, on doughnut economics and alternative economic models
Helen Lucocq, Head of Strategy and Policy, Bannau Brycheiniog National Park Authority, on doughnut economics and alternative economic models in Wales.
The takeaways that we’d like to share, including resources from the event or found subsequently, are:
It’s undeniable that women bear a disproportionate burden of caregiving duties. For a just transition to occur, it’s essential to recognise and appreciate these contributions. During periods of transition, it’s crucial to consider all forms of paid and unpaid labour, as the most overlooked types are often the most affected and necessary. To gain a deeper understanding, visit Oxfam’s website dedicated to care in the UK and listen to these two insightful podcasts here and here, plus an episode about the staggering amount of money women in the care sector send back home.
The Doughnut Model is an innovative framework for redesigning businesses to address both environmental and social needs. System thinking skills are indispensable for facilitating this transition. To learn more, visit the Doughnut Lab.
Green Jobs & Just Transition Across All Sectors, Including Care:
The definition of green skills needs to be broadened to prevent exacerbating existing social inequalities.
Real Stories of Possibility:
There are countless solutions out there; they encompass technology, politics, socio-cultural changes, and are entirely achievable. Let’s make sure to share these inspiring stories! For a wealth of uplifting and inspiring stories, I recommend People Fixing the World.
The event spurred numerous questions:
How can we incorporate care work into our economic models and create meaningful and fair jobs within the care sector? This micro-care case study from Flintshire County Council is one idea for a different approach.
What could these alternative metrics to GDP look like, and how can they be effectively implemented?
How can we ensure a just transition that benefits everyone, not just those with privilege?
We look forward to seeing these insightful discussions developed into a comprehensive position paper, which IWA should soon publish.
The creation of a biodiversity and wellbeing garden, designed to acknowledge the lengthy industrial heritage of the site and also to restore the area to a bio-productive space; introducing nesting boxes, bee hives, planters filled with pollinator friendly flowers, two ponds and a canopy with a green roof.
We see the garden as a multi-faceted tool for sustainability, it:
Gives nature a place to thrive
Is part of a wildlife corridor on site
Offers a real-world example of nature alongside industry
Is a mechanism for training
A clear embodiment of our sustainability aspirations
An inspiration for other businesses
How did you get started?
The inspiration for the garden was provided by the space itself (the Victorian walls presented an opportunity to conceive the area differently); the book ‘Islands of abandonment’ (Cal Flynn) made me think about how places can revert to their previous states; and finally desire to do something positive and meaningful that would have internal and external benefits.
Advice came from lots of quarters; social projects Project Nestbox and the Sirhowy Bee Company, and also from gardeners within our team, alongside friends and family. We have also never stopped listening to ideas and are currently working on an edible gardening journey to share crops with our staff.
What is a key challenge that you have faced?
The challenges came from the environment within which the garden is sited and also creating the ‘right’ balance between core business activities and maintenance. Would the bees thrive? Which plants are hardy, low maintenance and good for biodiversity? Can we allocate sufficient resource within weather windows? (we are after all, a steel company and not a botanical garden, so there is only so much time we can devote to the garden itself). However the latter point is almost moot – where there’s a will there’s a way.
What benefits have you seen?
The benefits have been significant:
On the environment – we have returned life to a formerly barren area. The space is now full of flora and fauna, most obviously flowers, shrubs, birds, bees, insects and amphibians.
On the workforce – I can’t think of a better project that’s communicated the values of sustainability and the importance of biodiversity, from materials re-use to eco-systems.
On the organisation – it has been a real success in convincing the outside world that we listen, think, plan and act on sustainability. This has manifested itself in improved relations with key stakeholders and customers. Banks in particular, value organisations who take their responsibilities seriously.
Do you have any words of advice for those starting their biodiversity journey?
The big takeaway from our project is no matter what resources you have – or don’t have – at your disposal, do what you can with what you’ve got. Any area can be used, waste can be upcycled. Imagination and commitment are more important than financial resources.
Capital Coated Steel is a processor of pre-finished steels and metals, offering slitting, decoiling, profiling and shearing services. A Welsh owned company established in 1972, Capital serves multiple markets including building envelope, domestic appliance, cold rooms and general manufacturing. At Capital we believe in long-term relationships, looking after our customers, supporting staff, contributing to the local community and taking our sustainability responsibilities seriously.
Not sure where to start on your own biodiversity journey? Check out our Nature Wise course to learn about the links between human activity and ecosystem disruption. Our eco-literacy training will help you develop the knowledge to enable you and your organisation to take action for nature recovery.
Why holding a space for nature-connection is my dream job
Our Sustainability Trainer Sara Wynne-Pari discusses her sustainability journey.
Growing up in rural North Wales has greatly influenced my love for nature and my dedication to protecting the natural environment. Although I’ve worked across a wide variety of disciplines, nature and biodiversity have been a constant underlying theme. I enjoy helping others on their sustainability journey and being a good environmental communicator, able to understand and tailor discussions to individual needs, has been integral to my work.
This passion for both nature and communication has led me to be the lead trainer and project manager for Nature Wise, our eco-literacy training programme. I also develop content and deliver bespoke nature-based training to help organisations improve their understanding of the nature crisis and recognise ways they can take action to reverse it.
I’m currently studying an IEMA-accredited MSc in Environmental and Business Management at Bangor University. Although I was nervous to return to education two decades after my bachelor’s degree, I have found the experience re-energising. It is rewarding to develop my own knowledge but also great to be able to apply all the experience and insights I have gained to what I’m learning.
When I’m not working, you’ll find me exploring the beaches of Ynys Mon, waiting for the cuckoo’s return to Nant Ffrancon, looking for new swimming spots or riding my electric bike through Eryri (Snowdonia). Delivering the NatureWise course has given me an even deeper respect and connection to nature and I feel very lucky to be able to hold a space for others to explore this through the course.
Nature Wise is a science-based, action-focused course to help participants understand the relationships between people and natural systems. It shares knowledge, builds understanding and provides the tools to motivate and catalyse action.
We can’t live without nature — it provides us with the essentials for life, such as clean air, water, and food, and greatly contributes to our physical and mental wellbeing. It is our best ally in the fight against climate change.
There’s a way we can all incorporate nature into our work – of course planting trees and volunteering outdoors is important but it’s not everyone’s cup of tea. There are lots of other ways we can help, for example, you could become a nature champion at work, sharing tips and ideas with your colleagues; encouraging your organisation to incorporate wildlife corridors and pollinating plants around your business sites or incorporating biodiversity considerations into your procurement process.
Unsure of how you can implement any of that in your role? Worried you don’t have the right influence, or can’t figure out the steps to getting there?
Join us for the Nature Wise eco-literacy course! We will provide you with information, ideas and inspiration. We also offer bespoke courses for any organisations who would like more tailored content.
Sara Wynne-Pari is one of our Sustainability Trainers. She leads Nature Wise eco-literacy training, regularly running Nature Wise for Work which helps you understand your human-nature relationship as it fits in with your job role, and how you can improve your work’s relationship to nature via achievable goals.